Use case
Ticketing for customer service
Deflect repetitive questions and create tickets only when needed—with full context.
Fewer tickets
Higher CSAT
Cleaner triage
Support teams drown in repeats.
Common questions steal time from high-impact cases. Without context, tickets bounce around and slow everything down.
What it does
Instant answers
Deflect repetitive inquiries with approved knowledge.
Smart escalation
Creates a ticket when needed—only after collecting the right details.
Better triage
Routes by intent, category, language, and urgency.
Channels
W
WhatsApp
Support inquiries triaged in chat.
I
Instagram
DM support without chaos.
M
Messenger
Structured handoffs.
T
Telegram
Fast automation for inbound support.
What you’ll measure
Deflection rate
Time-to-first-response
Ticket resolution time
Anonymized feedback
“Tickets dropped because answers were instant.”
Support Lead
“Escalations are higher quality and faster to resolve.”
Ops
“Less noise, better CSAT.”
Customer Success
Pilot offer
14 days. Done-for-you setup. Measurable results.
- Setup in ~48 hours
- Multi-language support
- Weekly optimization
Get started
Fill the quick form and we’ll follow up.
FAQ
Does it hallucinate?⌄
It answers from your approved knowledge. When unsure, it escalates to your team instead of guessing.
How long is setup?⌄
Typical pilot setup is ~48 hours once we receive your FAQs/content and channel access.
Does it support Arabic?⌄
Yes—Arabic (RTL) plus English, Hindi, Armenian, and Russian.
Can it connect to booking system/CRM?⌄
Yes. We can hand off via tickets, webhooks, or integrations based on your stack.